Receipt of My Western Digital Post
I’d say it is about time I get back to the receipt of my inquiry to Western Digital about my hard drive.
First, as far as I know, this new drive I was sent has been working okay (I stress okay since it definitely isn’t perfect or even near). I haven’t lost any major files as of yet, though I have been careful not to put anything of value on it.
While I was away in Germany, I awaited the return of the hard drive (as well as my college acceptance letter which turned into a rejection letter. I’ll post about that in another post) and upon my return from Germany, I hadn’t yet received the hard drive, but it came within a few days. I unpacked it installed it as before and have left it thus.
Now I will explain the process you should take in case you need to return your hard drive:
- Go to the site I posted on my last entry. Here it is.
- You need to prepare your hard drive. If not they may return the drive without consideration. To do so follow this:
- Find a box large enough to put the hard drive in and make sure it is corrugated.
- Wrap the hard drive in the electrostatic bag you got it in or find another.
- Register an RMA at that site.
- Either you can pay for tyhe postage or you can use WD’s postal service which allows you to print a label form their site. It is slightly cheaper.
- Put the RMA number on the outside of the box if you don’t purchase one of their labels.
- Send through the post and hope they send you a new one.
The one thing that annoys me most about the WDs is that they turn off to0 safe electricity and make a really loud noise when turning back on which not only delays their activity, but also disrupts watching movies or listening to music.
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