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Receipt of My Western Digital Post

March 4th, 2008 217 comments

I’d say it is about time I get back to the receipt of my inquiry to Western Digital about my hard drive.

First, as far as I know, this new drive I was sent has been working okay (I stress okay since it definitely isn’t perfect or even near).  I haven’t lost any major files as of yet, though I have been careful not to put anything of value on it.

While I was away in Germany, I awaited the return of the hard drive (as well as my college acceptance letter which turned into a rejection  letter.  I’ll post about that in another post)  and upon my return from Germany, I hadn’t yet received the hard drive, but it came within a few days. I unpacked it installed it as before and have left it thus.

Now I will explain the process you should take in case you need to return your hard drive:

  1. Go to the site I posted on my last entry.  Here it is.
  2. You need to prepare your hard drive.  If not they may return the drive without consideration.  To do so follow this:
    • Find a box large enough to put the hard drive in and make sure it is corrugated.
    • Wrap the hard drive in the electrostatic bag you got it in or find another.
    • Register an RMA at that site.
    • Either you can pay for tyhe postage or you can use WD’s postal service which allows you to print a label form their site.  It is slightly cheaper.
    • Put the RMA number on the outside of the box if you don’t purchase one of their labels.
    • Send through the post and hope they send you a new one.

The one thing that annoys me most about the WDs is that they turn off to0 safe electricity and make a really loud noise when turning back on which not only delays their activity, but also disrupts watching movies or listening to music.